Check for Updates

Keeping your software up-to-date:

All our software has two types of update:

-- 1) Major Update: this happens once a year - you order it and it will be sent to you by email to download.   For more details on the timing of these major annual updates, click here.

-- 2) Minor Updates:  Smaller updates to our software are released regularly, in response to requests from our schools and users (please send your own requests to our Wish-List; thank you).
You should therefore use "Check for Updates" regularly to keep yourself up-to-date with the latest version of the software.
Just click on "Check for Updates" (bottom-right of opening screen of the software) then "Check for Updates now":For more details, see this article.

     Trouble-shooting:
If your school connection/security/IT-Dept does not allow "Check for Updates" to work (for example, school policy prohibits downloads of EXE files) then you need to ask your IT Manager to give you permission to use "Check for Updates" [see *Note2*] .

Note: if you receive an error message, or if you have a problem with your Proxy server, then search the KnowledgeBase for "Check for Updates", for "Installing updates" and for "Proxy" to see related articles / possible solutions.

     Notes:

-- 1) The annual Licence allows you to install the software on your machine at Home providing it is only for the purposes of your school.

-- 2) See this Article for information about running the minor updates. It is intended for school IT departments, managed service providers, and deployment partners.