Check for Updates

Keeping your software up-to-date:

All our software has two types of update:

-- 1) Major Update: this happens once a year - you order it and it will be sent to you by email (to download) or CD.   For more details on the timing of these major annual updates, click here.

-- 2) Minor Updates:  Smaller updates to our software are released regularly, in response to requests from our schools and users (please send your own requests to our Wish-List; thank you).
You should therefore use "Check for Updates" regularly to keep yourself up-to-date with the latest version of the software.
Just click on "Check for Updates" (bottom-right of opening screen of the software) then "Check for Updates now", and follow the instructions thereafter:For more details, see this article.

     Trouble-shooting:
If your school connection/security/IT-Dept does not allow "Check for Updates" to work (for example, school policy prohibits downloads of EXE files) then you can do one of the following to keep yourself up-to-date:

- 1) Ask your IT Manager to give you permission to use "Check for Updates" [see *Note2*] and download EXE files, or:
- 2) Use your laptop on your broadband connection at home [see *Note1*] to do your timetabling, or:
- 3) Use "Check for Updates" on your (desktop) computer at home** ... and then transfer the downloaded file (called Setup.EXE) to a memory-stick ... and bring that into school, and then run the file on the school (desktop) machine, to see if that will work.

Note: if you receive an error message, or if you have a problem with your Proxy server, then search the KnowledgeBase for "Check for Updates", for "Installing updates" and for "Proxy" to see related articles / possible solutions.

     Notes:

-- 1) The annual Licence allows you to install the software on your machine at Home providing it is only for the purposes of your school.

-- 2) When you run "Check for Updates", TimeTabler looks at our website:: www.timetabler.com.
In particular, it looks at (and/or downloads) files stored in these URLs (or subdirectories thereof):  www.timetabler.com/autoup and www.timetabler.com/upgrades
The downloaded installation file is then placed in this folder on your computer: "C:\TT_Web_Update".
So you will need permission to access those places, and to download files from/to there.

Manual Method: If you can't get "Check for Updates" to work even after trying the above, then there is a way of downloading updates manually.  This takes more effort from you, but usually works / is less likely to be stopped by your system security, because it goes more directly to the installation file.  If you need to use this method, let us know.