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How to send a video clip to our Support Centre

They say ‘a picture paints a thousand words’, and on our Support Centre, we really believe this.  So when sending a ticket to our Support Centre, please include any screenshots that help explain your situation/problem/question.

At times, a video rather than a screenshot is even more valuable.  Different schools may use the software in different ways - so recording your screen really helps and will demonstrate to our Support Team exactly what steps you are following.  We can then answer your question quickly and efficiently. 

There are many different ways to record your screen (if you don’t have such software already) and links to some common methods can be found below:

Of course, any questions or problems, just let us know.

Choose files or drag and drop files
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By the TimeTabler Team