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General

  • Telephone Support ?

    We provide a wide range of Help & Support for TimeTabler, for Options and TOOLS, and for StaffCover. And in 12 different ways.  We've been told it is the best timetabling Support on the planet ! For f...

  • Alternative Character Set

    For displaying non-English Characters Display of your Basic Data: If you are using non-English characters for your subjects, rooms, teachers, etc - you may need to switch-on the “Alternative character...

  • Fresh Start / New Year

    How to get a completely fresh start: Only follow these steps if you wish to delete all your current data and start (again) from scratch (for example:  at the start of a new year, or when you first sta...

  • How to send a video clip to our Support Centre

    They say ‘a picture paints a thousand words’, and on our Support Centre, we really believe this.  So when sending a ticket to our Support Centre, please include any screenshots that help explain your ...

  • Support Centre running slowly

    If the Support Centre is running slowly for you, please try one of the following: Browser Cache Browser-related issues are typically caused by a damaged browser cache or history files. Your browser ke...

  • GDPR, Privacy & Security Statement

    Data Protection & Privacy We are registered with the Information Commissioner’s Office and our GDPR, Privacy & Security Statement can be found by clicking here. See also our Terms & Conditions: here. ...

  • Support Centre

    The TimeTabler Support Centre  Q    I have a question about TimeTabler (or Options or TOOLS or StaffCover) - where should I send it ?  A    In order to get a fast reply, please send your question to o...

  • How to Contact Us

    We offer Help & Support for everything to do with timetabling and student options. If you have a question about how TimeTabler works (or Options or StaffCover), then the online Support Centre is the b...