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Support Centre running slowly

If the Support Centre is running slowly for you, please try one of the following:

Browser Cache

Browser-related issues are typically caused by a damaged browser cache or history files. Your browser keeps a record of all the websites you visit and store it in its history file. Internet browser cache, on the other hand, acts as a road-map for all the web sites you visit. It saves copies of these sites locally on your computer so that the web sites will load faster the next time you visit them.

Over time, these files can get damaged and may need to be cleared or deleted. Additionally, after some time, this can eat up the data storage space on your device.

So please try clearing your browser cache and history files.

Use a Different Browser

Check whether the website works on a different browser or not. It is possible that the website does not load in Internet Explorer but loads perfectly fine in Google Chrome or Mozilla Firefox. There are some browser extensions that can block access to specific websites as configured by the user.

If the site works in another browser, return to the original browser and explore the settings. If all else failes, you could uninstall and reinstall the browser to see if that helps.

Clear your computer's DNS cache

The following steps will flush your DNS cache and ensure that your computer’s network connection empties all the DNS data for previously visited websites and establishes new connections. 

  1. Open Windows command prompt b typing cmd in search box
  2. Type ipconfig/flushdns and hit the Enter key.

If none of the above helps, please let us know.

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By the TimeTabler Team