If your correct School Name is not shown at the top of the opening screen of your software, then please email us at: accounts@timetabler.com explaining the situation and giving your correct School Name. We will update the name for you.
For why this most commonly happens (and ways that you can often correct your school name yourself): see sections "B1" and "B2" here.
Any questions, let us know.
By the TimeTabler Team