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Licence Expired A message says that my TimeTabler (or Options or StaffCover) licence has expired. All annual Site Licences and HelpLine Support for TimeTabler are synchronised to expire in February. F...
If your correct School Name is not shown at the top of the opening screen of your software, then please email us at: accounts@timetabler.com explaining the situation and giving your correct School Nam...
HelpScreens not showing Q The HelpScreens are not displaying when I am connected to the Network / 'Help' button is not working - what can I do ? A Our interactive HelpScreens work in all ve...
Messages you may see when downloading (proxy warning, 407 error, etc): Q When I use > Check for Updates I see an error message. A The problem and solution is usually one of the following: ...
Problem when Emailing Q I am experiencing the following error message in StaffCover when I click the 'Send emails' button: Error Message = 10053 : Software caused connection abort A There are ...
Viewing the Help-movies: Q. When I click on a HelpMovie on the Menu listed at: I get an error message. What should I do? A. It may be because your Browser (Chrome, Safari, Internet Explo...
This is a very rare message these days, but very occasionally a User trying to install the software (usually on an old version of Windows) sees a message saying Unsupported 16-bit Application which cl...
This will be exceedinlgy rare, but if Windows sends you an 'Abnormal Program Termination' error message, it is usually for one of the following reasons: 1 - A network printer has been installed to y...
Working as an 'Administrator' 1) General Rule: Q. Do I need 'Administrative Privileges' to install TimeTabler ? A. No. You do not need Administrator's privileges in order to install TimeTabler. Just...
Missing or obscured buttons: Q. I am having an issue with some of the dialog boxes, in that the lower part of the boxes are obscuring the buttons within them. This means I cannot see all of the o...