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Licence Expired A message says that my TimeTabler (or Options or StaffCover) licence has expired. All annual Site Licences and Help & Support for TimeTabler are synchronised to expire in February. Fro...
If your correct School Name is not shown at the top of the opening screen of your software, then please email us at: accounts@timetabler.com explaining the situation and giving your correct School Nam...
HelpScreens not showing Q The HelpScreens are not displaying when I am connected to the Network / 'Help' button is not working - what can I do ? A Our interactive HelpScreens work in all ve...
Here is a list of error messages that a user has seen, with some notes on each. But any problems or questions, just let us know on the Support Centre. The software says cannot create file: If you rec...
Messages you may see when downloading (proxy warning, 407 error, etc): Q When I use > Check for Updates I see an error message. A The problem and solution is usually one of the following: ...
Viewing the Help-movies: Q. When I click on a HelpMovie on the Menu listed at: I get an error message. What should I do? A. It may be because your Browser (Chrome, Safari, Internet Explo...
This will be exceedinlgy rare, but if Windows sends you an 'Abnormal Program Termination' error message, it is usually for one of the following reasons: 1 - A network printer has been installed to y...
Working as an 'Administrator' 1) General Rule: Q. Do I need 'Administrative Privileges' to install TimeTabler ? A. No. You do not need Administrator's privileges in order to install TimeTabler. Just...
Missing or obscured buttons: Q. I am having an issue with some of the dialog boxes, in that the lower part of the boxes are obscuring the buttons within them. This means I cannot see all of the o...
If you have been using Dual Monitors [eg. by plugging an extra monitor/screen into the extra monitor socket on your laptop ... see the article on this topic in this KnowledgeBase or in the HelpMovie L...