Sign in To Submit a Ticket, please Sign-in (or Sign-up)
Start a conversation

Printing & Emailing

  • Emailing in StaffCover

    Each morning, you can ask StaffCover to send emails to your colleagues to describe the cover situation today. You can email cover-slips to: all the people who are providing cover today (so they know w...

  • Emailing Heads of Department about colleagues' absence

    Emailing the Cover Timetable to the Head of Department   Q    I use your emailing feature to email all my staff with their Cover timetables for today. But I also want a copy of the email to go to each...

  • Emailing problem in StaffCover

    Problem when Emailing  Q    I am experiencing the following error message in StaffCover when I click the 'Send emails' button:  Error Message : Software caused connection abort  A   There are several ...

  • Can I edit the Statistics in StaffCover?

    On occasion, you may wish / need to edit the Cover Statistics in StaffCover:  Q1 .  My statistics for yesterday, don't seem to have been saved.  Why is this ?   A.  The most common causes of this are:...

  • How can I stop the private Notes being printed on Cover slips?

    Q.  I can't find instructions on how to stop printing the 'Notes' beside staff names when publishing cover. I use the note section to record extra information regarding an absence but don't want it to...

  • Cover-slips: how to show the best period-labels

    Cover Slips: period labels   Q.   We have an 8 teaching-period day of the form: 3 break 2 lunch 3 ... so I created a Day structure of 10 periods where periods 4 and 7 are not available for either staf...

  • How do we stop the Set Name being printed on the Cover-slips?

    Q. How do we stop the Set Name being printed on the Cover-slips? A. Go to Print -> Publishing your Cover timetable -> Show Set numbers and untick it.  ...

  • Authenticating emails in StaffCover

    Email Authentication   Q.   We have problems trying to configure StaffCover to authenticate to an SMTP server in order to send emails to staff ... our staff cover emails are being dumped into junk ema...

  • How can I print the number of absences for each member of staff ?

    To print the number of absences for each member of staff, in StaffCover go to Statistics -> Teacher absence records. Then highlight the required Teacher, then click on 'Print details...' Then select t...